Online check-in
Check-in time
Passengers may check in online from 24 hours up to 1 hour prior to the scheduled departure time.
List of Airports Accepting Online Check-in
Online check-in for Sun PhuQuoc Airways flights is available only for departures from selected domestic and international airports, as listed below:
|
Airport |
Accepting Online Check-in |
|
Domestic |
Hanoi (Noi Bai – HAN) |
| Phu Quoc (Phu Quoc - PQC) | |
|
Ho Chi Minh City (Tan Son Nhat – SGN) |
|
|
Da Nang City (Da Nang – DAD) |
|
|
Nha Trang (Cam Ranh – CXR) |
|
|
International |
Taiwan (Taoyuan – TPE) |
|
Korea (Incheon – ICN) |
If you are departing from an airport that does not support online check-in, please proceed to the airport check-in counter to complete your check-in.
Online Check-in Guide
At the airport
Important notes for passengers who have completed online check-in:
- If you are not traveling with checked baggage, you may use your electronic boarding pass to proceed through security and go directly to the boarding gate (no need to visit the airport check-in counter).
- If you have checked baggage or require assistance, please proceed to the Sun PhuQuoc Airways check-in counter.
Notes
To ensure passengers receive the best possible support and benefits on our flights, online check-in is not available for the following cases:
- Passengers requiring special services (except for special meal requests)
- Passengers traveling with infants under 2 years old
- Pregnant passengers
- Each online check-in session is limited to a maximum of 9 passengers under the same booking reference. If a booking includes more than 9 passengers, please complete online check-in individually for each passenger.
- If your booking meets all the above criteria but you are unable to complete online check-in, please contact your ticketing agent or our hotline at 19001599 for assistance.
- If you have completed online check-in and pre-selected your seat, you may cancel your check-in under the “Check-in” section and update your travel plans via “Manager booking,” or contact our Customer Service Center at 19001599 or via email at 19001599@sunphuquocairways.com.
- If multiple e-tickets exist for the same itinerary under one booking reference, please complete check-in at the airport.
Customer Service Center
Call center: 1900 1599
Email:19001599@sunphuquocairways.com
Working Time:24/7
Headquarter:No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Contact Us
Do not hesitate to contact us if you have any questions that need to be resolved.
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